Enrolment Conditions:

• Full payment is required with the enrolment/ re-enrolment form. A place cannot be confirmed unless payment has been made.
• BACS transfers should be paid to Account : 02559715 Sort code: 30-91-25 Account name: MISS E SULLIVAN T/A JELYFISH SWIM SCHOOL
• Cheques should be made payable to 'Jellyfish Swim School'.
• Cheques can be posted to 84, Hurst Farm Road, East Grinstead, West Sussex, RH19 4DH.
• Cash must be placed in a sealed envelope with the candidates name written on the front and to be handed to Emma Sullivan.
• Places are allocated on a first come first served basis. Demand can be high so prompt registration is advised.
• All parents and swimmers must agree and adhere to the Jellyfish Swim School Code of Conduct.

Waiting List:

• There are maximum numbers for each session. Should classes be full then a waiting list will be taken into operation.
• As soon as a new place becomes available, in the appropriate ability level, you will be offered that place.
• Please inform the Jellyfish Swim School as soon as possible if you no longer wish to be kept on the list.

Cancellation:

• All requests to cancel membership must be made in writing with supporting medical evidence if relevant.
• Cancellations received up to 14 days prior to the start of the course will be subject to a cancellation charge of 20% of the total cost of the course.
• Cancellations received up to the start of the course will be subject to a cancellation charge of 50% of the total cost of the course.
• No refunds can be given for cancellation received once the course has started unless we are able to secure a new swimmer.
• Jellyfish Swim School reserves the right to change or cancel a course at any time. Arrangements will be made to reschedule where possible.

Staff:

• All Instructors are qualified and experienced swimming teachers and hold the relevant ASA certificate(s).
• The Instructor to swimmer ratio is high, ensuring your child will receive above average attention.
• As some physical contact with your child is unavoidable all staff adhere to the ASA Child Protection Procedures.
• Jellyfish Swim School reserves the right to replace advertised coaches or programs where unavoidable.
• If an Instructor is unwell or cannot attend a session, Jellyfish Swim School will endeavor to provide a cover teacher.

Other Issues:

• Jellyfish Swim School does not accept responsibility for any damage or loss of property or articles left on the premises.
• Jellyfish Swim School shall not be held responsible for any personal injury or fatality that may occur.

Contact us:

• Should you require any further information or advice please do not hesitate to contact Emma Sullivan on 07950 127517.

Jellyfish Swim School Code of Conduct

Swimmers:

• Arrive for the teaching session on time.
• If you have a medical problem, or for example, use an inhaler, please tell your Instructor.
• The pool should not be used by persons who have consumed food within 1.5 hours.
• Babies must have had their 3 months injections before they can be allowed to enter the pool.
• To avoid injury the wearing of spectacles in the water by a swimmer during a session is not recommended. Care of spectacles is the responsibility of the parent/ guardian.
• Swimming goggles, including those with ophthalmic prescription lenses, may be worn at the wearers own risk.
• Jewellery can be a hazard and shall not be worn during swimming.
• All swimmers must wear suitable swimwear. For babies that are still in nappies please use 'aquanappies'.
• Only enter the pool once your Instructor has told you to.
• Listen to what your Instructor tells you. If you don't understand, please ask.
• The following action consists as disorderly behaviour: running, diving, jumping, ducking, fighting, bombing, shouting and throwing items. If behaviour persists you will be asked to leave.
• Inflatable play structures, toys and other types of floating platforms are not permitted. Jellyfish Swim School is permitted to have such items for the use of swimming tuition and remain the property of the Swim School.

Parents (based on the Sports Council's Code for Parents):

• For the safety of themselves and others, children under the age of 16 must be accompanied at all times by a responsible adult.
• Personal belongings are left at the owners risk.
• Shoes must be removed before entering on to pool-side.
• No food, glassware or crockery is allowed within the pool premises. Plastic/ non-breakable drinking vessels may be allowed at the staff's discretion.
• Remember, children are involved in this sport for their enjoyment and achievement not yours.
• Be realistic about your child's abilities and do not over-expect. Much harm can be done when children consistently fall short of their parent's expectations.
• Be helpful to your child but do not coach him/ her. A little knowledge can be dangerous. The Instructors are there to do the coaching and have been doing so for many years. If you think there is a problem speak to the Instructor first.

Pool Safety (safety procedures will be adapted for any situation):

• In the event of an emergency the person in charge will blow a single long blast on a whistle.
• All swimmers and spectators will immediately stop what they are doing and wait quietly for further instructions.
• Should it be necessary to clear the pool, when the instruction is given, all swimmers will move to the sides of the pool, leave the water and stand back from the side. Swimmers will remain standing at all times.
• Should it be necessary to evacuate the building no attempt should be made to recover possessions from the changing rooms or anywhere else within the building.
• There are a set of procedures for evacuation. In all instances where it is necessary to evacuate the building a member of staff will take charge once the swimmers have left the water.
• A statuary disclaimer must be displayed by the pool at the point of access together with safety sinage.
• Lifesaving equipment is provided on pool side including: Emergency Alarm (linked to club reception), CCTV (linked to reception and monitored by staff), Reach Pole x 2, Throw Rope x 2 and Life Buoys x 2.
• Lifeguards must receive proper training with the minimum standard being RLSS Pool Lifeguarding Qualification or the Nautical Aquatic Rescue Standard (NARS). Qualifications must be kept up to date.
• All Instructors must hold the ASA Teacher Certificate and be a registered Member of the ITSC.